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MAX CUSTOMER SERVICE
myMAX Service Center (Call Center)
Local: (334) 260-2600
Toll-free: 1-800-776-6776
Toll-free: 1-800-776-6776
Monday — Friday from 8:30 a.m. to 5:00 p.m. CT
Available 24/7 with the assistance of our AI driven phone guide, Ben
*Closed Thanksgiving & Christmas
TEXT SUPPORT
Text us at 334-260-2600
Monday — Friday from 8:30 a.m. to 5:00 p.m. CT
24-HOUR TELEPHONE BANKING
MAX ONLINE & MOBILE BANKING SUPPORT
Monday — Friday from 8:30 a.m. to 5:00 p.m. CT
MAX BILL PAY SUPPORT LINE
Toll-free: 1-866-884-5232
Monday — Friday from 6:30 a.m. to 1:00 a.m. CT
CREDIT & DEBIT CARD CUSTOMER SERVICE NUMBERS
Lost/Stolen
Debit – 888-908-7828
Debit, Outside U.S. – 855-437-2797
Credit – 800-449-7728
Credit, Outside U.S. – 727-299-2449
Falcon – Security Monitoring of transactions
888-918-7313
PIN Now – To add or change a pin number on a card
Debit – 866-985-2273
Credit – 888-886-0083
Credit Card Support – For general inquiry questions
855-437-2797
MAX Routing Number: 262275958
MAX Nationwide Mortgage Licensing System & Registry: #410580