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We would love to hear from you.
 
Let us know how we can assist you or share ways that we can improve our products and services. A representative will respond through your preferred contact method. Please do not share any sensitive personal or account information. 
 
If you are looking for our community giving request form, go here
 
Note: This form is for general inquiries only. The live chat feature at the bottom right of the screen can also be used for general inquiries during business hours. If you have account related questions, use the secure messages feature in online banking or give us a call at 334-260-2600.

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myMAX Service Center (Call Center)
Local: (334) 260-2600
Toll-free: 1-800-776-6776
Monday — Friday from 8:30 a.m. to 7:00 p.m. CT
Saturday from 9:00 a.m. until 12:00 p.m. CT
Holidays* 9:00 a.m. to 12:00 p.m. CT
*Closed Thanksgiving & Christmas
Text us at 334-260-2600
Monday — Friday from 8:30 a.m. to 5:00 p.m. CT
Local: (334) 270-1111
Toll-free: 1-800-366-7777
Available 24/7, 365 days a year
Local: (334) 260-2600
Toll-free: 1-800-776-6776
Email: support@myMAX.com
Monday — Friday from 8:30 a.m. to 5:00 p.m. CT
Toll-free: 1-866-884-5232
Monday — Friday from 6:30 a.m. to 1:00 a.m. CT

Lost/Stolen
Debit – 888-908-7828
Debit, Outside U.S. – 855-437-2797
Credit – 800-449-7728
Credit, Outside U.S. – 727-299-2449

FalconSecurity Monitoring of transactions
888-918-7313

PIN NowTo add or change a pin number on a card
Debit – 866-985-2273
Credit – 888-886-0083

Credit Card SupportFor general inquiry questions
855-437-2797





MAX Routing Number: 262275958
MAX Nationwide Mortgage Licensing System & Registry: #410580