Customer Information Collected
Online technologies such as cookies and pixel tags;
Customer account transactions with MAX or other financial institutions;
Consumer and credit reporting agencies; and
Consumer information provided in connection with collecting on a loan or servicing a loan.
Information we collect:
When you visit or use our online services, we may collect personal information from or about you such as your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, a zip code to help you find a nearby ATM), user name and password. We may also collect payment card information, social security numbers, driver’s license numbers (or comparable) when you provide such information while using our online services and where we believe it is reasonably required for ordinary business purposes.
For your convenience, MAX offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites. When you interact with us, we may collect information such as unique device identifiers for your mobile device, your screen resolution and other device settings, information about your location, and analytical information about how you use your mobile device. We may ask your permission before collecting certain information.
We may request the following permissions while using our website/mobile app:
|CAMERA||Allows access to the device’s camera||Mobile Remote Deposit|
|LOCATION||Allows access to location||Maps for branch and ATM locations|
|ACCESS TO EXTERNAL STORAGE||Allows access to files/media on the device||Secure Message Attachments|
|PHONE STATE*||Allows access to information about the user’s device for device identification||Malware / Anti-Phishing for Easy Solutions integration|
Use of Information:
- Processing applications and transactions;
- Verifying your identity when you access account information
- Preventing fraud and enhancing the security of your account or our online services;
- Responding to your requests and communicating with you;
- Managing preferences;
- Performing analytics concerning your use of our online services, including the pages and advertisements you view;
- Providing marketing messages;
- Operating, evaluating and improving our business (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
- Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations, and our policies; and
- For any other purposes that we may specifically disclose at the time you provide or we collect your information.
Sharing of Information:
Customer Information Disclosed
Information to maintain or service a customer's account;
- To conduct the operations of MAX;
- To follow customer instructions as authorized; or
- To protect the security of MAX financial records.
- If a customer decides to terminate his/her membership or become an inactive member, MAX will continue to share information in accordance with our Privacy Statement.
How MAX Protects Its Customers' Information
MAX PRIVACY STATEMENT
MAX has created this privacy statement in order to demonstrate our firm commitment to your privacy and protection of your personal information. The following discloses our information gathering and dissemination practices for this website: myMAX.com.
We use your IP address to:
Help identify you and to gather broad demographic information.
To collect information to provide better content, based on each page you view.
Our forms require users to:
Unique identifiers (like your Social Security number).
Financial information (like your account or credit card numbers).
Provide demographic information (such as your zip code).
We use member information from the forms to:
Contact you, our visitor when necessary.
Verify your qualification for any MAX account specifically applied for.
Verify your identity against your account numbers in our record system, and for other purposes.
This site contains links to other sites. MAX is not responsible for the privacy practices or the content of such websites.
Uses of Third Party Websites on the MAX website
Information on these third party applications and how MAX is using them is outlined below:
Facebook - MAX has embedded a portion of its Facebook feed on the www.myMAX.com with a “Like MAX” Facebook button. If you choose to click either of links, you will be leaving the www.myMAX.com website to go to the Facebook website. Except for information posted by MAX, MAX does not endorse the views expressed or the facts presented on Facebook and does not endorse any commercial products that may be advertised on this site. All social media sites and applications, including Facebook, referenced on the MAX website are controlled and administered by a third party; these sites are not MAX websites or applications. www.facebook.com
The following information is shared with our trusted third party vendors.
User Profile Statistics (Web Browser type, Operating System, etc.)
We securely store the following form data:
Visitor's contact information (like an e-mail address)
Unique identifiers (like a Social Security number)
Financial information (like account or credit card numbers)
Demographic information (like zip code)
This site has security measures in place to help protect the loss, misuse and alteration of the information under our control.
This site supplements the information that you provide with information that is received from third parties.
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at any point where we request information about the visitor.
This site gives users the following options for changing and modifying information previously provided.
We do NOT collect personally identifiable offline contact information without prior parental consent.
We do NOT distribute to third parties any personally identifiable information without prior parental consent.
We do NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.
We do NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.
Contact the myMAX.com administrator:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact:
Marketing: Attn. Privacy Statement
Post Office Box 244040
Notice for making claims of infringement.
417 S. Jefferson St., #304B
Chicago, Illinois 60607 USA