Android Phone Issues: Some customers are experiencing issues when logging into MAX's Mobile App using an Android Device, Version 10. Please try the following instructions: power your phone off, then power the phone back on, and try logging in the app. If that does not resolve the issue, please try deleting the app, then power your phone off, power your phone back on, re-install the app, and try logging in again. If you are still experiencing issues, please contact our Call Center at 800.776.6776 for additional assistance.
MAX has partnered with CardCommand to provide you with complete control over the usage of your credit and debit cards. With the freedom and confidence to manage your cards, we give you the power to take control of your financial future.
Easily turn your MAX credit or debit cards off and on
CardCommand gives you the ability to quickly and easily turn off and on individual cards. If you've lost your wallet or just misplaced it, we give you the peace of mind you've come to expect.
Control where your cards can be used
CardCommand adds an additional layer of security by allowing you to control where your card can be used by location. Easily set areas or regions using your device's touchscreen and map.
Set spending limits on your cards
Set spend thresholds by transaction amount, week or month. Learn to tame your budget by making your debit and credit cards work for you. Easily set spending limits for children or dependents.
Define transaction types
Add another layer of security and control at your fingertips. With CardCommand, you can control the types of transactions you can use with your credit or debit cards. Permit or deny online and eCommerce shopping.
Download the CardCommand app today and take control of your debit and credit cards.
The card on/off capability allows you to control when your card is on. Also, MAX may set the card state to inactive, if we have detected fraudulent activity on your card. If the card is inactive, it cannot be used regardless of your setting. Please call us at 855-437-2797 (credit card) or 888-908-7828 (debit card) so that we may assist you.
There are many reasons why a transaction may be denied. You may not have sufficient funds, the transaction may be suspected fraud, you may have set control preferences that cause denial, etc. If you look at the transaction details in CardCommand, the reason for denial is often available and described as part of the transaction summary. If you tap the transaction details, if any of your preferences caused the denial, they will be listed. If you have additional questions, please don't hesitate to call us at 855-437-2797 (credit card) or 888-908-7828 (debit card).
CardCommand nor MAX does not maintain a history of your location. Your current location is only used for the purpose of correlating with the merchant location when you do a transaction. CardCommand does not maintain a record of your location history.
Currently only Apple iOS and Google Android based smart phones are supported. For these devices, CardCommand supports the current operating system plus two previous OS versions. The app is not officially supported on tablets.
Hey! Hold on... you are now leaving myMAX.com to visit another website.
We want you to know the website you are entering is operated and controlled by a third party. MAX is providing this external website link merely and strictly for your convenience.