A New Online Banking Experience

We're launching a new online banking and app experience in June 2025.

We're updating our technology to bring you an enhanced experience. You'll enjoy many of the same features that you use daily, plus improved money management tools designed to streamline your on-the-go banking experience. 

Launching June 2025

 
 
The features you love.
  • Account Balances
  • Transaction History
  • Transfer Funds
  • Bill Pay
  • Mobile Deposit
  • Pay a Person
 
Plus, the enhancements you want.
  • An upgraded, customizable user interface
  • Built in card controls (Coming Late Summer 2025)
  • Credit monitoring tools
  • More options for redeeming Member Rewards points
  • Improved business banking tools
How you can prepare
  • Know your account number. You will need this information to set up your new online banking account. 
    • Don't know your account number? Login to the current online banking and locate the Upgrade Coming Soon tab in the main menu. Here you will find your account number. 
  • Make sure your contact information is up-to-date. You will need an up-to-date phone number and email address in order to receive secure access codes when you set up your new online banking profile. 
    • Is your information up-to-date? Login to the current online banking and click "Upgrade Coming Soon" in the menu. Verify that your mailing address, phone number(s), and email address are correct. If not, please make changes prior to June 23rd.
Security Reminder | Do not share your personal or account information with anyone. MAX will never contact you and ask for account number(s), username(s), passwords, secure access codes, your Social Security Number, your debit or credit card number, or your PIN. If you are suspicious of a request for data or information, end the conversation immediately and contact MAX directly. 
 
 

We're here to help

Coffee & Conversations
Stop by one of the following branches for coffee and help preparing for the upgrade. Our team will be able to help you update your contact information, know what to expect with the upgrade, learn how to set up your new profile, and more.
 
Monday, June 16 - Tallassee Branch | 9:00 - 10:30 AM
 
Tuesday, June 17 - Millbrook Branch | 9:00 - 10:30 AM
 
Wednesday, June 18 - Wetumpka Branch | 9:00 - 10:30 AM
 
Friday, June 20 - Eastdale Branch Auditorium | 9:00 - 10:30 AM
 
Lunch & Learn
Stop by one of the following branches for a sandwich and help enrolling and setting up your app. Our team will be able to help you set up your new profile, download and install the app, set up alerts, and more.
 
Tuesday, June 24 - Eastdale Branch Auditorium | 11:00 AM - 12:30 PM
 
Wednesday, June 25 - Millbrook Branch | 11:00 AM - 12:30 PM
 
Thursday, June 26 - Troy Branch | 11:00 AM - 12:30 PM

Friday, June 27 - Auburn Branch | 11:00 AM - 12:30 PM
 
Friday, June 27 - Prattville Main Street Branch | 11:00 AM - 12:30 PM
 

COMING SOON!

We'll be sharing digital banking tutorials and step-by-step guidance on the new features.
 
 
 

Frequently Asked Questions (FAQs)

 
When are these changes happening? How will I login to the new system? What information will move over? ...And More! We know you may have questions about the upcoming changes to online banking and the MAX app. You can find answers to many common questions on the FAQs page. Can't find your answer? We'll be updating this list often as we get closer to launch.