MAX is performing maintenance to  MAX Online & Mobile Banking on Saturday, June 24, and Sunday, June 25, starting at 11:00 p.m. each night and ending at 5:00 a.m. the following morning. 

Due to this maintenance period, some users may experience multiple, brief interruptions in service. If you must use MAX Online & Mobile Banking during this maintenance period, please review and verify that your transactions were processed as desired.

Also, MAX Bill Pay, a service within MAX Online & Mobile Banking, will require maintenance on Saturday, June 24, and Sunday, June 25, from 11:00 p.m. to 5:00 a.m. As a result of this maintenance, Bill Pay users will not be able to add or edit eBills during the maintenance window. 

We realize the downtime is lengthy and apologize for any inconvenience this may cause. Please take note of the following reminders to ensure there is no disruption in your bill payments:

• Add or edit any payees prior to June 25.
• Set-up or edit any eBills prior to June 25. 
• Schedule all desired bill payments in Bill Pay prior to June 25. 


In addition, MAX is performing maintenance to MAX Mobile Deposit, a feature of the MAX Mobile Banking app, on Sunday, June 25, starting at 12:01 a.m. and ending at 7:00 a.m. Due to this maintenance period, users will experience an interruption in mobile deposit service and will not be able to access this feature.

We apologize for any inconvenience this may cause. Please take note of the following reminders to ensure there is no disruption in your mobile deposit processing:

• Deposit your checks using the mobile deposit feature prior to 12:01 a.m. on June 25.
• Deposit your checks using the mobile deposit feature after the maintenance period, which ends at 7:00 a.m. on June 25.

Please review and verify that your mobile deposit transaction(s) are processed as desired. Please note, recent mobile deposit transaction history and available balance information may not be accurate or up-to-date during this maintenance period.

The MAX Mobile Deposit feature will be accessible and functioning after the maintenance period has concluded. 


If you must perform an online banking transaction, please keep in mind that the transaction will not process in real-time. All submitted transaction requests will be processed following the maintenance period. If you must use MAX Online & Mobile Banking during this maintenance period, please review and verify that your transactions are scheduled to be processed as desired.

Please note, transaction history and available balance information may not be accurate or up-to-date during this maintenance period.

We greatly appreciate your patience as we work to improve your online and mobile customer experience

 


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