Overview - Help Center

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Contact us by phone:
334-260-2600
1-800-776-6776

Monday - Thursday:
8:30 a.m. - 5:00 p.m. Central Time
Friday:
8:30 a.m. - 6:00 p.m. Central Time


Report a lost or stolen MAX Credit Card:

Within the United States, call toll-free:
1-800-325-3678

Outside of the United States, call collect:
1-727-556-9000


Report a lost or stolen MAX Check Card or ATM Card:

Within the United States, call toll-free:
1-888-908-7828

Outside of the United States, call collect:
1-888-847-2488


Report a lost or stolen MAX Reloadable Debit Card:

1-866-760-3156

Report a lost or stolen MAX Gift Card:

1-866-902-6082