Contact Us - Help Center


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If you would like more info on MAX’s rates, branch hours, replacement Check Cards or ATM cards, how to open a checking account or want to apply for a loan, just click below:

If you would still like to talk to a MAX associate, please fill out the requested information below, and indicate the products and/or services you are interested in receiving more information about. If you have any comments or questions, or you are interested in a product or service you do not see mentioned here, please fill out the comment box at the bottom of the page.



Local, call 334-260-2600.
Toll Free, call 1-800-776-6776

Local, call 334-270-1111
Toll Free, call 1-800-366-7777

To Report a Lost/Stolen Check Card or ATM Card:
If you are within the United States, call 1-888-908-7828.
If you are outside of the United States, call 888-847-2488.

To Report a Lost or Stolen Credit Card:
If you are within the United States, call 1-800-325-3678.
For collect calls outside of the United States, call 727-556-9000.

To Report a Lost/Stolen MAX Reloadable Debit Card:

To Report a Lost/Stolen MAX Gift Card:

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Your savings federally insured to at least $250,000 and backed by
the full faith and credit of the United States Government. National
Credit Union Administration, a U.S. Government Agency.
MAX Credit Union Routing Number: 262275958 Federally insured by NCUA. Equal Housing Lender. NMLS# 410580.
Local: 334.260.2600 - Toll free: 800.776.6776 | Privacy Statement
P.O. Box 244040 - Montgomery, Alabama 36124-4040 -  Corporate Office: 400 Eastdale Circle, Montgomery, AL, 36117
©2014 MAX Credit Union. It’s Banking. Only Smarter.®, JennyMAX®, EcoMAX®, myMAX®, MAX LeasingUSA®, MAX Insurance Services®, Me Checking®, Retro Expo®, MAX4Kids Foundation®