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Your questions and concerns are important to us. Reach out to us via secure messages within online and mobile banking, phone, or in a branch. You can also search for answers to the your questions in our Knowledge Base. We look forward to assisting you!

myMAX Service Center
LOCAL (334) 260-2600
Toll-free 1-800-776-6776

Monday - Thursday 8:30 am until 5:00 pm CST
Friday 8:30 am until 6:00 pm CST

JennyMAX® Telephone Teller
LOCAL (334) 270-1111
Toll-free 1-800-366-7777

Report a Lost/Stolen Check Card or ATM Card:
Within the United States, call 1-888-908-7828.
Outside of the United States, call 1-888-847-2488.

Report a Lost/Stolen Credit Card: 
Within the United States, call 1-800-449-7728.
Outside of the United States, call collect 1-727-299-2449.

Report a Lost/Stolen MAX Reloadable Debit Card: 
1-866-760-3156

Report a Lost/Stolen MAX Gift Card: 
1-866-902-6082